Decoding PABX: How to Streamline Your Office Communications

Is your single office phone constantly ringing? Have you been getting a little too many business calls on your mobile? That’s a good sign for your small business. This means your company is growing—even attracting attention and opportunities beyond your team’s current capacity to manage them. However, you can’t let that situation persist for too long, as missed calls may mean missed opportunities. No one wants to call your company only to be diverted to voicemails, asked to disconnect and dial a different number, or worse, be left hanging with a busy signal tone. 

Fortunately, there is a perfect answer to this challenge: a PABX phone system. 

What Is a PABX Phone System?

A PABX system is like an advanced phone system for businesses. It automatically handles all your calls, both coming in and going out. Unlike older phone systems that needed a human operator to manually connect and route calls, PABX does everything automatically. With such capabilities, it can streamline your office communications—so you and your team never miss a crucial business call again. 

PABX phone systems have also evolved to meet the world’s digital demands. You can now have hosted or virtual PABX phone systems for your small business, which is especially beneficial if you have a team on-site and another set of remote workers. 

How Does a Hosted PABX Work?

Think of a hosted PABX as a regular automated phone system but without needing to install any bulky equipment in your office. Instead of having a physical setup, the system is hosted online in a secure data centre. You’re essentially using your office’s phone system through the internet. More specifically, a hosted or virtual PABX system uses the cloud to manage your calls. It links all the phones in your business together, allowing them to communicate with each other over the internet. This setup helps everyone in your company stay connected without needing traditional phone lines.

What Are the Benefits of Using a Hosted PABX System?

Whether you’re running a small boutique shop with multiple locations or a manufacturing facility that handles B2B customers, a virtual PABX phone system can offer your business a leg up in terms of streamlined team & client communications. 

Here are some of the benefits of using a hosted PABX phone system:

• High-Quality & Clear Calls: Thanks to Voice over IP (VoIP) technology, you get super clear voice quality, ensuring you catch every word during calls.
• Cost-Effective Setup: Forget about the hefty costs that come with setting up and looking after a traditional phone system. Your service provider handles all that, saving you money.
• Advanced Features: Imagine having an assistant who swiftly directs calls, a system that sends voicemails right to your email, and the ability to place calls on hold like a pro. That’s only some of the PABX features you can enjoy.
• Easy to Use and Maintain: Since the PABX system is hosted in the cloud, you don’t have to worry about fixing things when they go wrong. You can count on your service provider to keep everything running smoothly.
• Work from Anywhere: With a virtual PABX phone system, you’re not stuck in the office. You can use your phone system from anywhere with an internet connection, making it perfect for remote work or business trips.
• Use Any Device: Whether you’re on your phone, tablet, or computer, you can make and receive calls using a dedicated app.
• Grow Easily: Adding more people to your team? You can quickly add them to your PABX phone system so they’re ready to start making calls right away.

In short, a hosted PABX system is like having a high-tech, hassle-free phone setup that grows with your business and lets you work from anywhere.

Get a Virtual PABX System from Com2 Communications

Our Virtual PABX system adjusts to your business size easily, with a simple and flexible monthly fee structure that grows with your company. This means you can quickly add a new user without hassle. Each subscription comes with an extension and a direct dial number and covers system rental, maintenance and management.

Save on Call Costs

Enjoy low-cost local and STD calls at just nine cents each and mobile calls at much lower rates than what larger telecom providers charge. Our virtual PABX connects directly to our SIP service providers, ensuring high-quality voice calls at great prices!

Enjoy Zero Maintenance Fees

Our Hosted Cloud Phone System comes without ongoing maintenance fees or contracts, allowing you to reinvest your savings into other vital areas of growing your small business. Your virtual PABX is expertly maintained in a secure data centre.

Adjust Your Phone System to Your Business Needs

Whether you’re running a business in engineering, hospitality or any field with fluctuating staff numbers, our Virtual PABX system can scale with your business. You can easily add or remove users with a simple request, paying only for what you need when you need it. Our PABX systems come with unmatched scalability and flexibility. 

Get in touch with us today to learn more about our PABX phone systems and how they can streamline your office communications and elevate your small business.