The modern Australian workforce is increasingly mobile, with remote work becoming the norm rather than the exception. In this context, a robust internet connection is no longer just a luxury—it’s now the lifeblood of productivity. Enter bonded internet in Australia: the unsung hero bolstering remote work capabilities across the nation. Today, we’re diving deep into […]
How Bonded Internet Empowers Remote Work in Australia Read More »
At the heart of every thriving call centre, there’s a powerful combination of technology and expertise. And what’s leading that charge? Call centre diallers. They’re the architects of smooth, efficient and compliance-driven customer interactions. But in a landscape teeming with dialler choices, how do you discern the one that perfectly aligns with your operations? Today,
Call Centre Diallers: Which One Fits Your Operations Best? Read More »
Imagine the impact of a one-second delay in an online purchase, the hitch in a video conference call or the lag in data analysis for critical decision-making. Truly, every millisecond counts in today’s digital age. And what’s one thing that can help your business avoid missed opportunities online? Fibre internet. The advantages of fibre-optic internet
Why It’s High Time to Upgrade Your Business to Fibre Internet Read More »
In today’s fast-paced business world, communication is the heart of success. From dealing with clients to collaborating with colleagues, your business needs a reliable and efficient phone system that amplifies productivity. That’s especially true when you’re operating in the bustling metropolis of Sydney, where the harbour glistens and the business opportunities never sleep! So it’s
Boosting Productivity with the Best Business Phone Systems in Sydney Read More »
In this fast-paced digital era, where customers expect seamless and personalised interactions, having a state-of-the-art call centre is no longer a luxury—it’s an absolute necessity. But fear not! We’ve got a game-changing secret weapon that’s making waves in the Australian business scene: cloud-based call centre software! Today, let’s explore why call centres are moving to
A hunt group is a designated set of users, lines or individual extension that are place into a group for a particular type of incoming call. This feature is available on most PABX – Phone Systems, both on-premises phone systems or hosted phone system solutions. A good example of a hunt group would be …
What is a call hunt group? Read More »
If you think that all internet connections are the same, you are not alone. While it may be true in some instances you will notice such as price and types of connections, you really have to shop around. Finding the best Internet Service Provider (ISP) that suits your needs is key. Continue reading as you are helped to understand internet types and which one may work for what you need in your business.
Struggling to figure out which technology to go with for your new internet connection? Read More »
1300 numbers are indeed a very powerful tool businesses should invest in when it comes to upgrading their marketing and promotional media. These numbers also come in handy with regard to using the many features and calling options that come along with having the service. Depending on your provider, the 1300 and 1800 numbers come with some features that help guarantee your business develops an amazing call experience for your customers.
1300 Numbers Create a Powerful Customer Experience Read More »
With the advent of large scale fibre deployments, we are now giving the latest and greatest pipes to the market place to clients of all sizes and it has become remarkably cost effective to do it….. Read more
High Speed Internet Services Delivered By Fibre Are A Game Changer! Read More »
Call routing IVR (Interactive Voice Response) menus are a brilliant way to manage your 1800 number incoming calls. This feature helps strengthen the efficiency of your service as it lowers the call wait periods and transfers to wrong people and departments. Read more on how you can build a more effective IVR…
1800 Numbers: Setting Up An IVR Menu Read More »
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