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7 Ways Microsoft Teams Direct Routing Elevates Your Business Operations

13/10/2023

Now that a significant part of the Australian workforce works remotely, Microsoft Teams has emerged as a key tool for seamless collaboration and operations. But did you know that with direct routing, you can supercharge your company’s Teams experience even further? Today, we’re unpacking how Microsoft Teams direct routing can provide an unparalleled boost to […]

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How Bonded Internet Empowers Remote Work in Australia

05/10/2023

The modern Australian workforce is increasingly mobile, with remote work becoming the norm rather than the exception. In this context, a robust internet connection is no longer just a luxury—it’s now the lifeblood of productivity. Enter bonded internet in Australia: the unsung hero bolstering remote work capabilities across the nation. Today, we’re diving deep into

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Call Centre Diallers: Which One Fits Your Operations Best?

27/09/2023

At the heart of every thriving call centre, there’s a powerful combination of technology and expertise. And what’s leading that charge? Call centre diallers. They’re the architects of smooth, efficient and compliance-driven customer interactions. But in a landscape teeming with dialler choices, how do you discern the one that perfectly aligns with your operations? Today,

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Why It’s High Time to Upgrade Your Business to Fibre Internet

06/08/2023

Imagine the impact of a one-second delay in an online purchase, the hitch in a video conference call or the lag in data analysis for critical decision-making. Truly, every millisecond counts in today’s digital age. And what’s one thing that can help your business avoid missed opportunities online? Fibre internet. The advantages of fibre-optic internet

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Boosting Productivity with the Best Business Phone Systems in Sydney

29/07/2023

In today’s fast-paced business world, communication is the heart of success. From dealing with clients to collaborating with colleagues, your business needs a reliable and efficient phone system that amplifies productivity. That’s especially true when you’re operating in the bustling metropolis of Sydney, where the harbour glistens and the business opportunities never sleep! So it’s

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Soaring Beyond Boundaries: How Cloud-based Call Centre Software Empowers Australian Businesses

07/07/2023

In this fast-paced digital era, where customers expect seamless and personalised interactions, having a state-of-the-art call centre is no longer a luxury—it’s an absolute necessity. But fear not! We’ve got a game-changing secret weapon that’s making waves in the Australian business scene: cloud-based call centre software! Today, let’s explore why call centres are moving to

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What is a call hunt group?

21/02/2018

A hunt group is a designated set of users, lines or individual extension that are place into a group for a particular type of incoming call. This feature is available on most PABX – Phone Systems, both on-premises phone systems or hosted phone system solutions. A good example of a hunt group would be …

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Struggling to figure out which technology to go with for your new internet connection?

28/11/2017

If you think that all internet connections are the same, you are not alone. While it may be true in some instances you will notice such as price and types of connections, you really have to shop around. Finding the best Internet Service Provider (ISP) that suits your needs is key. Continue reading as you are helped to understand internet types and which one may work for what you need in your business.

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1300 Numbers Create a Powerful Customer Experience

28/11/2017

1300 numbers are indeed a very powerful tool businesses should invest in when it comes to upgrading their marketing and promotional media. These numbers also come in handy with regard to using the many features and calling options that come along with having the service. Depending on your provider, the 1300 and 1800 numbers come with some features that help guarantee your business develops an amazing call experience for your customers.

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High Speed Internet Services Delivered By Fibre Are A Game Changer!

16/12/2016

With the advent of large scale fibre deployments, we are now giving the latest and greatest pipes to the market place to clients of all sizes and it has become remarkably cost effective to do it….. Read more

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